Shipping Video

Shipping Information

All shipments dispatched from our own warehouse over £100 in value will be delivered by DPD. Their ‘Predict’ service advises you of a one hour timed delivery slot. Full details will be emailed to you on the morning of delivery, and a text will also be sent if you have provided us with a UK mobile telephone number. From this email and text you will be able to track your delivery using links provided by DPD.

NB:
This service only applies to orders shipped via DPD. Occasionally we may have to use a different courier and the ‘Predict’ service will not be available in this case, however all courier deliveries are next working day and fully trackable.

Orders under £100 may be shipped by 48hr Royal Mail and are fully insured.

All orders placed before 1:30pm on Working Days from our warehouse will be shipped the same day.

All orders dispatched by courier will be on a Next Working Day service. A signature will be required upon delivery.

Please call us on 01594 888007 if you have any questions regarding delivery.

Please note, international delivery can usually be arranged, however it will attract a surcharge dependant on our courier’s pricing. Please contact us for more information regarding international delivery

We hope you understand that to minimize environmental impact our products are shipped in the original packaging with no added plastic or extra cardboard box. In addition to this all deliveries shipped by DPD are carbon neutral.

Restricted postcodes and delivery exceptions

Sorry, but we don’t deliver to BFPO addresses

We deliver to all postal areas in the UK including Northern Ireland, but we are sorry that geographical location can sometimes mean we are unable to offer free delivery. A list of non-standard postcodes is show below. These postcodes will unfortunately incur extra delivery charges and will also not qualify for our Next Working Day service. These charges are controlled by the courier company.

Again, if you wish to discuss this, please call us on 01594 888007 and we will be happy to help.

Restricted postcodes