ACDC TV is committed to preserving the privacy of all
visitors to our website at www.acdctv.co.uk. Please
protect the information that you provide to us.
By registering or placing an order on this website, you consent
to the collection, use and transfer of your information under the
terms of this policy.
INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products or services on www.acdctv.co.uk
you may be asked to provide certain information about yourself
including your name, contact details and credit or debit card information.
This credit card iinformation will not be stored on our servers,
but will only be used to process payments on our secure payment
server. Contact information may be used in the future to allow
us to inform you of products which may be of interest to you in
We may also collect information about your usage of our website
as well as information about you from messages you post to the
website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training,
we may record and monitor incoming calls.
What are cookies?
Cookies are small files that get put on your computer by websites as you surf them. These cookies are used to store data about the sites you visit and how you use the sites.
We use Google Analytics (a service provided by Google) to gather anonymous data of how people are using this site and then provide us with visitor statistics, details of page views etc etc. All of these things mean that we can ensure we are providing you with products you actually want at the best prices.
If you are anti-Google you can opt-out of being tracked by Google Analytics at http://tools.google.com/dlpage/gaoptout
The cookies which Google places on your computer are called: _utma, _utmb, _utmc and _utmz, _qca.
These cookies will stay on your computer and are harmless however, you can delete them at any time from your browser
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to
all parts of our website and to supply the goods or services you
have requested. It will also enable us to bill you and to contact
you where necessary concerning your orders. We will also use and
analyse the information we collect so that we can administer, support,
improve and develop our business.
In particular, we may use your information to contact you for
your views on our services and to notify you occasionally about
important changes or developments to the website or our services.
Further, where you have consented, we might also use your information
to let you know by email about other products and services which
we offer which may be of interest to you. If you change your mind
about being contacted in the future, please let us know.
DISCLOSURE OF YOUR INFORMATION
The information you provide to us may be accessed by or given
to third parties some of whom may be located outside the European
Economic Area who act for us for the purposes set out in this policy
or for other purposes approved by you. Those parties process information,
fulfil and deliver orders, process credit card payments and provide
support services on our behalf. We may also pass aggregate information
on the usage of our website to third parties but this will not
include information that can be used to identify you.
Where you have consented when providing us with your details,
we may also allow other companies in our group, to contact you
occasionally about products and services which may be of interest
to you. They may contact you by e-mail. If you change your mind
about being contacted by these companies in the future, please
let us know at email@example.com
Finally, if our business enters into a joint venture with or is
sold to or merged with another business entity, your information
may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have
strong data protection laws. However, we will always take steps
to ensure that your information is used by third parties in accordance
with this policy.
Unless required to do so by law, we will not otherwise share,
sell or distribute any of the information you provide to us without
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access
by unauthorised persons and against unlawful processing, accidental
loss, destruction and damage. We will retain your information for
a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information
held about you and you may ask us to make any necessary changes
to ensure that it is accurate and kept up to date. If you wish
to do this, please contact us a firstname.lastname@example.org. We are
entitled by law to charge a fee of £20 to meet our costs
in providing you with details of the information we hold about
to the website and, where appropriate, through e-mail notification.